Shipping Policy
- Processing Time:
Orders from stock are processed within 3 to 4 business days. In case order has been received after expiry of stocks, orders will be shipped in around 8 to 9 days. Custom orders may take longer. - Domestic Shipping:
Standard: 2–5 business days.
Express: 1–2 business days. - International Shipping:
Delivery within 7–21 business days. Buyer is responsible for customs duties. - Tracking:
Tracking details will be shared upon shipment. - Damaged Packages:
Report within 48 hours with photos. - Contact:
FF1, 42-B Block – 2, P.E.C.H. Society, Karachi.
Return Policy
- Returns: – Items can be returned within 7 days of delivery. – Returned items must be unused, in original packaging, and accompanied by proof of purchase.
- Order Cancellation and Refunds: – A firm order can not be canceled. However, if the customer has had a change of mind, He/She can exchange it for another model or colour. Funds will be adjusted against the price of the new purchase. Any price difference plus two way freight charges will be to the account of the Customer. The adjustment will be subject to the acceptance after inspection of the returned product.
- Non-Returnable Items: Custom orders, sale items, perishable items and perfumes cannot be returned unless defective.
- Process: Contact our customer service before returning any product.
Privacy Policy
At Talha Crafts, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
- Information We Collect: Personal details such as name, email address, phone number, shipping address. Order history, payment details (processed securely via payment providers). Device and browser information when visiting our website.
- How We Use Your Information: To process and fulfill your orders. To communicate order updates and marketing offers (if opted in). To improve website performance and customer experience.
- Sharing Your Information: We do not sell your personal information. Data may be shared with service providers (e.g., couriers, payment processors) strictly for fulfilling your orders.
- Data Security: We implement industry-standard security measures to protect your data.
- Your Rights: You can request access, correction, or deletion of your personal data at any time.
- Contact: FF1, 42-B Block-2, P.E.C.H. Society, Karachi.
Terms & Conditions
- By using Talha Crafts website or making a purchase, you agree to the following terms:
- Products & Descriptions: We strive for accuracy but cannot guarantee that all product descriptions and images are free from errors and updates or carry latest changes incorporated in production.
- Pricing & Payment: Prices are subject to change without prior notice. Payment must be made as COD or Funds transfer through Jazz Cash, Easy Paisa or Bank Transfer, in full, before shipping.
- Order Acceptance: We reserve the right to refuse or cancel any order for reasons including stock issues or payment problems.
- Intellectual Property: All website content, including images and text, is owned by Talha Crafts.
- Governing Law: This agreement is governed by the laws of Pakistan.
